Delivered does not always mean ready to install.
The wrong colour, a missing box, mixed lot numbers, or concealed transit damage can stop a trade after the schedule and work area are already committed.
Plan who receives each order and what can reasonably be inspected at delivery. Follow the supplier’s delivery, claim, handling, acclimation, storage, and return instructions; time limits may apply. This checklist does not replace those terms or a product-specific inspection by the responsible installer.
1. Prepare the delivery before the truck arrives
Confirm date and arrival window, site contact, vehicle or loading restrictions, elevator booking, route protection, helpers or equipment, item dimensions, approved storage location, weather protection, and who may sign. Keep the purchase order and approved selection record available.
| Check | Record | Evidence |
|---|---|---|
| Order match | Product, colour, size, quantity | Order and package labels |
| Condition | Visible damage or wet packaging | Overview and close-up photos |
| Storage | Room, surface, environment | Stored-delivery photo |
2. Count and identify
Compare the delivery document with the purchase order. Record product name, manufacturer, model, colour, finish, size, lot or batch when relevant, number of cartons or pieces, and accessories. Keep different lots separate until compatibility is confirmed.
3. Check visible condition
- Photograph the load or pallet before unloading when practical.
- Look for crushed corners, punctures, water, broken seals, leaning pallets, open packages, and visible surface damage.
- Check fragile fixtures, trim, doors, cabinets, countertops, tile, and appliances according to the supplier’s permitted process.
- Record shortages, substitutions, backorders, and items delivered separately.
- Write exceptions clearly on the delivery record when appropriate and keep a copy.
4. Store for the product—not convenience
Use the manufacturer’s instructions for temperature, humidity, flat or upright position, ventilation, stacking, acclimation, security, and protection from moisture or sunlight. Keep products away from active work, exits, sprinklers, panels, and required access. Do not remove identifying labels prematurely.
5. Open one follow-up record
For each exception, list the item, quantity, photo, delivery document, person notified, notification time, supplier response, replacement or credit plan, and schedule effect. Do not install a visibly damaged or unconfirmed substitute merely to keep work moving.
6. Release materials to installation
Before installation, the responsible person should confirm the selected product, layout or pattern, quantities, substrate readiness, acclimation where required, and resolution of open delivery issues. Keep packaging and labels needed for claims or records.
Pair this checklist with the material selection checklist and daily progress log. JT can help coordinate selections, deliveries, protection, and installation sequencing.